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Renee Gayhart
Director

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Health Care Services

Our mission is to provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.

You can read more about our Mission, Vision, and Core Values.

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News

  • Alert: Postcard Disguised as Official OCR Communication
    DHSS has received reports of postcards being sent to health care organizations disguised as official Office for Civil Rights (OCR) communications, claiming to be notices of a mandatory HIPAA compliance risk assessment. The postcards have a Washington, D.C. return address and the sender uses the title “Secretary of Compliance, HIPAA Compliance Division.” The postcard is addressed to the health care organization’s HIPAA compliance officer and prompts recipients to visit a URL, call, or email to take immediate action on a HIPAA Risk Assessment.  The link directs individuals to a non-governmental website marketing consulting services. Do NOT reply to these communications or go to the web address printed on the card.

    Providers can verify that a communication is from OCR by looking for the OCR address or email address on any communication that purports to be from OCR. The addresses for OCR’s headquarters and regional offices are available on the Office of Civil Rights website and all OCR email addresses will end in @hhs.gov. Questions? contact OCR via email at OCRMail@hhs.gov.


  • CDC Seeks Stakeholder Pain and Pain Management Input
    The Centers for Disease Control and Prevention (CDC) announced an opportunity to hear stakeholders' perspectives on and experiences with pain and pain management, including the benefits and harms of opioid use. Stakeholders include patients with acute or chronic pain, patients' family members and caregivers, and healthcare providers who care for patients with pain or conditions. For more information, visit Management of Acute and Chronic Pain: Opportunity for Stakeholder Engagement.

  • Opioid Training/CEU Opportunity for Prescribing Providers
    New Alaska legislation requires a minimum of two hours of continuing education in pain management, opioid use, and addiction for prescribing providers. For information on applicable courses, view the Opioid and Pain Management training flyers on the Enterprise Provider Messages and Announcements page.

Proposed and Filed Regulations

Mission

We provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.

Vision

We will innovate health plans that improve quality of health care for all Alaskans, attract excellent providers, and be known for outstanding customer service.

Core Values

Through quality service, prudent use of resources, and satisfied, productive, employees we will promote good health for the people we serve, via ACCESS:

  • ARTICULATE

    Use skills and tools to clearly elicit and convey effective feedback, goals and guidance to all customers and team members.

  • COMPETENT

    Maintain the knowledge, skills and ability necessary to perform our jobs and treat everyone with dignity.

  • CONSTRUCTIVE

    Embrace evidence, data, and best practices to innovate and to improve everything we do; never accept “good enough,” or “that’s the way it’s always been done.”

  • ETHICAL

    Set an example of the ethical values of our division, department and state, recognize and respond to risks, respect and value each member of our team.

  • STRATEGIC

    Appropriately follow policies and procedures; model creativity and support to our team members by giving authority along with responsibility.

  • SINCERE

    Inspire our team members and customers through positive attitudes and by our consistency, fairness, and transparency.
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