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Health Care Services

Our mission is to provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.

You can read more about our Mission, Vision, and Core Values.


IRS Form 1095-B for Medicaid Recipients
1095B Tax Form FAQ
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News

Member Appointment No-Show Reporting
Calendar iconAppointment no-shows occur across all medical practices, and the Division of Health Care Services (DHCS) acknowledges that this problem can negatively impact both patient flow and revenue. If you experience Medicaid member no-shows in your practice, complete and submit a Member Appointment No-Show Report. The DHCS Quality Assurance (QA) Unit will review each report to determine what actions can be taken to reduce no-show occurrences.
    • Qualis Health is Now Comagine Health - Effective February 11, 2019, Qualis Health officially became Comagine Health. The names “Qualis Health” and “Comagine Health” will be used interchangeably until the name change has been fully implemented. The corporate address and phone numbers will remain the same. In April 2019, email addresses will change to Comagine Health, however, until further notice current Qualis Health email addresses will remain active and will be automatically forwarded to the appropriate recipient. Watch your RA messages for further updates. Questions? Contact Susan Dunkin at susan.dunkin@alaska.gov.
    • CMS Declares Alaska Public Health Emergency in response to the 7.0 earthquake that occurred in southcentral Alaska on December 3, 2018.
    • Opioid Training/CEU Opportunity for Prescribing Providers
      New Alaska legislation requires a minimum of two hours of continuing education in pain management, opioid use, and addiction for prescribing providers. For information on applicable courses, view the Opioid and Pain Management training flyers on the Enterprise Provider Messages and Announcements page.
    Proposed and Adopted/Filed Regulations

    Mission

    We provide to all eligible Alaskans access and oversight to the full range of appropriate Medicaid services. We also protect Alaska’s most vulnerable populations through our certification and licensing sections.

    Vision

    We will innovate health plans that improve quality of health care for all Alaskans, attract excellent providers, and be known for outstanding customer service.

    Core Values

    Through quality service, prudent use of resources, and satisfied, productive, employees we will promote good health for the people we serve, via ACCESS:

    • ARTICULATE

      Use skills and tools to clearly elicit and convey effective feedback, goals and guidance to all customers and team members.

    • COMPETENT

      Maintain the knowledge, skills and ability necessary to perform our jobs and treat everyone with dignity.

    • CONSTRUCTIVE

      Embrace evidence, data, and best practices to innovate and to improve everything we do; never accept “good enough,” or “that’s the way it’s always been done.”

    • ETHICAL

      Set an example of the ethical values of our division, department and state, recognize and respond to risks, respect and value each member of our team.

    • STRATEGIC

      Appropriately follow policies and procedures; model creativity and support to our team members by giving authority along with responsibility.

    • SINCERE

      Inspire our team members and customers through positive attitudes and by our consistency, fairness, and transparency.
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