News - The Public Assistance lobby located on the 4th floor of the Frontier Building (3601 C St.) in Anchorage is now closed to the public in order to transition that office into our Virtual Contact Center. There is a drop box located in the building in Suite 120 for those who would like to drop off paperwork. Those who need to contact an office in person should call or visit one of the following locations:
Gambell DPA Office
400 Gambell St
Muldoon Job Center
1251 Muldoon Road
Warning - The U.S. Department of Health and Human Services (HHS) Office of Inspector General (OIG) recently confirmed that the HHS OIG Hotline telephone number is being used as part of a telephone spoofing scam targeting individuals throughout the country. Learn more...
Warning - A phone number that was once used for the Denali KidCare program is now being used to ask people for their credit card number in order to win a prize. The phone number related to this activity is 888-318-8890. This is not a State of Alaska government phone number. People should not call this number or give out Medicaid or credit card information.
7/1/16 - Senior Benefits Fact Sheet
Senior Benefits program is being funded at the same level as Fiscal Year 2016. Payment levels for the highest wage earning
group will be increased from its current $47 monthly amount to $76 per month effective August 1st.
7/1/16 - Information on State of Alaska Heating Assistance Program FY2017 budget changes.
Beginning January 1, 2016, individuals in the Anchorage area who were between the ages of 18 and 49, did not have a child in their home, and were able to work became subject to the Able Bodied Adult Without Dependents (ABAWD) rule.
Announcement: Phones will go direct to voicemail in Ketchikan and Juneau (pdf)
The Division of Public Assistance (DPA) is making a significant change that is taking place now through this summer to improve our responsiveness. Phone calls to Ketchikan and Juneau field offices will go directly to voice mail so they can be more effectively answered through either an “interview line” or a “general number” for all other inquiries. This will increase our ability to respond to customer needs in a timelier manner. Learn more..
Information on Senior Benefits Payment Error
Division of Public Assistance Services Dashboard
Child care online search tool announced
Alaska's Able Bodied Adult without Dependents (ABAWD) Food Stamp time limit waiver effective from January 1, 2016 through December 31, 2016.
Read the ARIES Informational Overview for a description of the new Modified Adjusted Gross Income (MAGI) rules used to determine DenaliCare/Denali KidCare eligibility and for a better understanding of the online application process in the myAlaska self-service portal (SSP).
MAGI rules are used to determine Medicaid eligibility for these categories: Parents/Caretaker Relatives, Pregnant Women, Children under 19, Under 21, Former Foster Care, and the Expansion Group.
If you have submitted an application for Pregnant Woman Medicaid and have not received a notice informing you of the status of your application, please call 1-844-864-2229 (BABY). Please be prepared to provide your case number, your full name, social security number, and a valid phone number.
Please call 1-844-231-7880, if you submitted an application for Medicaid and someone is experiencing an emergent need for medical assistance such as:
Medical procedures to address a life threatening illness or injury
Travel for high risk medical procedures
Prescriptions that need to be filled
For information about community resources that may help you until your application is processed, please call 2-1-1.
ARIES eligibility system overview