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Division of Senior and Disabilities Services
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General Relief Assisted Living Home Program

General Relief Assistance provides for the most basic needs of many Alaskans without the personal resources to meet an emergent need and ineligible for assistance from other programs. General Relief Assistance is designed to meet the immediate, basic needs of Alaskans facing extreme financial crisis and is a temporary funding source for assisted living home placement.

Waitlist Information

The Alaska Department of Health and Social Services implemented a waitlist for General Relief Assisted Living Home (GRALH) benefits on March 1, 2019. The waitlist will be in effect indefinitely and will not affect those currently receiving General Relief benefits. As openings become available, applicants on the waitlist will be selected in priority order based on the guidelines in Alaska Administrative Code 7 AAC 47.465. For questions about the GRALH waitlist contact Jordyn Grant, Unit Manager for the General Relief Program, at Jordyn.grant@alaska.gov.

General Relief Program Policies and Regulations

General Relief Provider Agreement Information

Qualified licensed assisted living home providers can enter into an agreement with the Department of Health and Social Services, Division of Disabilities Services to provide eligible adult Alaska residents assisted living home services. The current General Relief Provider Agreement is for the eligibility period 02/01/2020 to 01/31/2022. Assisted living homes are not eligible to bill for services provided to General Relief recipients until they have an approved Provider Agreement, beginning on the day the Provider Agreement is approved.

You can find the General Relief Provider Agreement Online

The General Relief Provider Agreement must be submitted to DHSS Grants and Contracts through Direct Secure Messaging (DSM). Please note, you must enter the DSM Inpriva portal to use this DSM address. You must have a registered DSM account to send the Provider Agreement Application to this address. To sign up for DSM please visit this website.

For questions and further information please contact:
Nancy Brooks
Grants Administrator
DHSS – Grants and Contracts
P.O. Box 110650
Juneau, AK 99811-0650
Phone: (907) 465-2835

General Relief Contacts:

General Relief DSM: General.Relief@hss.soa.directak.net

Note: To transfer or email any form of communication using a consumer’s name and personal information, you must use Direct Secure Messaging (DSM). To sign up for DSM please visit this website.

Once a provider is registered with DSM, we are able to utilize email to exchange protected health information(PHI). It is not HIPAA compliant to use your personal email server for the exchange of PHI using the email listed below.

Jordyn Grant
General Relief Program Manager

Fax: (907) 269-3648

John Sutton
General Relief Program Supervisor
Phone: (907) 334-0888
Fax: (907) 269-3648

Lisa LaBadie
Senior Services Technician
Phone: (907) 334-2672
Fax: (907) 269-3648

Shanon Stallard
Senior Services Technician
Phone: (907) 269-3464
Fax: (907) 269-3648