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Division of Senior and Disabilities Services
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Conflict-Free Care Coordination

Information and forms relating to conflict-free care coordination and the process for seeking an exception to becoming conflict-free.

    • "Frequently Asked Questions" document to help providers understand the conflict-free care coordination requirement and the exceptions process: FAQs 
    • Easy Read Explanation of CFCC – May 9, 2016
    • Census areas where exceptions to the conflict-free care coordination will be allowed: Census Area Analysis
    • Criteria to use when identifying the census areas: List of Criteria
    • Individual care coordinators must assure they have no conflicts of interest with anyone on their caseload, using this form: Individual COI Assurance 
    • Care coordination agencies must attest that the agency has declared conflicts of interest, using this form: Agency COI Attestation 
    • Application for conflict-free care exception (only for agencies in approved census areas): Exception Application 
    • Search for a care coordinator by using Access Point.

CFCC Regulations