Skip to content

Counselor Training and Certification


 Alaska’s Medicare Information Office is hosting a one-day learning event in Juneau on May 1, 2014. It is designed for new, interning or continuing Juneau-Southeast Medicare counselors to get a firm grasp of the moving parts of Medicare including Hospital Part A, Medical Part B, Prescription Drug Part D, Help with Medicare Costs, How Medicare & Medicaid work together, and How Medicare & Other Insurances Coordinate. Participants will gain practice and confidence in their Medicare counseling and outreach and will receive a Certificate of Attendance showing attendance for 6 hours. The training has a limit of 50 seats and priority goes to Southeast Medicare counselors serving seniors and persons with disabilities.

To register please print the attached form and return via email or fax to the Medicare Information Office contact listed at the top of the form.Completed registration forms should be submitted no later than close of business Monday, April 7, 2014.  Registered attendees will receive a confirmation email on Friday, April 11, 2014. If you have any questions regarding this one-day Medicare training, please respond to or call 1-800-478-6065.

*Please do not confuse this daytime training with the AARP-sponsored event I will be conducting in the evening for the general public. For more information on the evening, public presentation please contact AARP toll-free at 1-866-227-7447

Please study the Medicare modules. Click on buttons below to get started.

Note: Modules are presented in
Power Point.

Understanding Medicare module link.Medigap module link.Prescription module link. Rights and appeals module link.Fraud and abuse module link.Preventive services module link. Coordination of benefits module link.

Modules in PDF format

Additional Self-Study Modules

(Not required for Alaska Medicare Counselor Certification but are suggested learning materials. The following links will provide you with additional Powerpoint Presentations-PPT and Portable Document Files-PDF).


The Medicare Information Office (Alaska SHIP & SMP) is providing webinars by the staff and invited guests from February through June 2013. Follow this link for schedules and registration. Join us!