Steps to Become a Medicare Counselor
The Alaska Medicare Information Office relies on trained volunteers throughout the state to help Alaskans with Medicare. Since Alaska is spread out, you can become a trained and certified volunteer counselor from home.
Should you become a State Health Insurance Assistance Programs (SHIP) and/or a Senior Medicare Programs (SMP) volunteer counselor?
- Yes, if you enjoy helping people
- Are dependable, patient, and compassionate
- Are able to understand and explain complex issues
- Can protect client confidentiality
- Can work during the workday
- Have easy access to the web and email
If this describes you, see what the next steps are:
For additional training opportunities or if you have questions about these steps contact
Nila Morgan, Volunteer Coordinator at (907) 269-4199 or 1-800-478-6065.
Resources for Certified Medicare Counselors
Counseling Forms and Resources
Client Contact Forms
All counselors are highly encouraged to track all Medicare-related counseling and conversations using either of the following Client Contact Forms:
SHIPtalk Data Entry
After a client contact about Medicare or a public/media event please follow these instructions to record your contact on https://shipnpr.shiptalk.org/