Skip to content

Senior Medicare Patrol ButtonAlaska State Health Insurance Program

Steps to Become a Medicare Counselor

The Alaska Medicare Information Office relies on trained volunteers throughout the state to help Alaskans with Medicare.  Since Alaska is spread out, you can become a trained and certified volunteer counselor from home.

Should you become a State Health Insurance Assistance Programs (SHIP) and/or a Senior Medicare Programs (SMP) volunteer counselor?

  • Yes, if you enjoy helping people
  • Are dependable, patient, and compassionate
  • Are able to understand and explain complex issues
  • Can protect client confidentiality
  • Can work during the workday
  • Have easy access to the web and email

If this describes you, see what the next steps are: 

For additional training opportunities or if you have questions about these steps contact
Nila Morgan, Volunteer Coordinator at (907) 269-4199 or 1-800-478-6065.


Resources for Certified Medicare Counselors


Counseling Forms and Resources