Policy & Procedures Manual

Section 1 - Administration

• 1-1Staff Training and Continuing Education
• 1-2 Policies and Procedures Development

Section 2 - Cross-Program Policies

• 2-1Distribution of Documents: Program Services Decisions
• 2-2Program Rights Information for Recipients
• 2-3Hearing and Appeals Data Management
• 2-4Financial Accountability

Section 3 - Waivers

• 3-1 Home and Community-Based Services During Temporary Absences
• 3-2Care Coordinator Appointment and Transfer
• 3-3Requests for Acuity Rates (Suspended 8/2011)
• 3-4Care Coordination Visit Waivers
• 3-5Care Coordinator Training
• 3-6Nursing Oversight and Care Management Services

Section 4 - MRDD Waivers

• 4-1Inventory for Client and Agency Planning
• 4-2ICF/MR Placement
• 4-3 Intellectual and Developmental Disabilities Program Eligibility and Enrollment

Section 5 - CCMC Waivers

• 5-1CCMC Program Eligibility and Enrollment

Section 6 - OA Waivers

• 6-1Older Alaskans Program Eligibility and Enrollment.

Section 7 - APD Waivers

• 7-1Adults with Physical Disabilities Program Eligibility and Enrollment.

Section 8 - Developmental Disabilities

Section 9 - Grants

• 9-1Core Services
• 9-2 STAR Discretionary Funds Awards
• 9-3Mini-grants for Beneficiaries with Disabilities

Section 10 - PCA Program

• 10-1 Nullified by Regulation
• 10-2 Cognitive Capacity -- Money Management
• 10-3 Verification of Medical Diagnosis for PCA Services (Nullified 2/2011)
• 10-4 Fair Hearing Prior Authorizations Effective Notice Dates
• 10-5 PCA Consumer Managed Care
• 10-6 IADL: Shopping and Escort Allowed Extra Time Calculation
• 10-7 Determination of Persons Capable Providing IADL and/or Chore Services
• 10-8 Application Documents for PCA Services
• 10-9 Obtaining Medical Certification Form for Authorization of PCA and OA/OAPD Waiver Services
• 10-10 Transfer of Services for Personal Care Assistance (PCA)
• 10-11 Authorization Start & End Dates (Rescinded 5/2011)
• 10-12 Requests for Expedited Assessments

Section 11 - APS

Section 12 - Provider Certification

• 12-1Provider Certification and Oversight

Section 13 - Nursing Facilities

Section 14 - Rural Long Term Care

Section 15 - Quality Assurance

• 15-1Critical Incident Reporting and Management
• 15-2Mortality Review
• 15-3Complaint Management